Can retailers learn a lesson from the art world? Is conspicuous consumption and gross consumerism high art? The Museum of Modern Art (MoMA) thinks it may be. Currently on exhibit (until Sept. 7) is “Waste Not,” a conceptual installation by the Beijing artist Song Dong. The exhibit is the talk of the town, and the lines to see the show thread through the museum like a ball of untwisted yarn. The consciousness-raising installation consists of the complete contents of his parents’ rural home in China, which was amassed over 50 years during which the Chinese concept of “wu jin qi yong” or "waste not" was a prerequisite for survival. (A time when individuals could not amass wealth, but could collect things in reciprocity, the harsh years of the Cultural Revolution.)
The contents of the Dong home are laid out systematically and categorically on the floor, in artfully constructed piles and rows. It’s as neat and orderly as a J. Crew catalog, if J. Crew could catalog our lives. The Dong family treasures are ordinary items like empty water bottles, and partially used tubes of tooth paste. The Dong family was not the Beales. They were a typical family, no different in many respects from you or I.
So let me ask you: do you save empty margarine containers, bubble wrap, tissue paper? Do you hold onto plastic grocery bags, rubber bands? Do you have a jar of paper clips or dead felt tip pens? Would you want your neighbors to see how many pairs of shoes you own and how few pairs of underwear you have? It starts to get scary when you think about what’s “stored” in your closet, “stored” in your drawers, and how many cardboard boxes of stuff you have squirreled away in your basement, attic or garage. We are trained to be compulsive “savers” and sheep-like shoppers.
Retail is based on the precepts of replaceable goods, disposable items. American retail is based on the notion of the power and amount of things as being tantamount to our status. Think about Bed, Bath & Beyond, Office Max and Amazon. Having more means we are valued more. We are indoctrinated to order the economical jumbo size, and a second one for half price. Even octo-moms are deified for over-production. Today’s consumer is way ahead of the retailers. Our homes, our pocketbooks and our office cubicles are jammed full of relatively meaningless stuff. We are more interested in having less and having better. Retailers do yourself a favor and get yourself to MoMA to see what your customers really think about “stuff.” It may make you question what you sell and why.

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